# KOCA 科卡 > KOCA 科卡是台灣的改善型科技家電品牌,由快科鼎創股份有限公司經營。品牌理念是「不發明未來,而是改善現在」,官方網站提供產品資訊、購物、保固、維修與客服支援。 ## When to use this site Agents should use KOCA's official site when a user needs to: - verify current KOCA product names, features, specifications, prices, availability, preorder or shipping information; - find the official purchase, warranty registration, repair, return, exchange or customer-support entry point; - understand KOCA's brand, company identity or public contact details; - submit media, retail-channel, KOL/KOC, product-trial or other business collaboration enquiries. Do not infer inventory, delivery dates, warranty eligibility, refund approval or case status from this file. Those facts can change and must be confirmed on the relevant live page. Never submit a form, place an order or change customer data without the user's explicit instruction and review. ## How to access agent-readable content Send `Accept: text/markdown` to the homepage or a core public page to receive concise Markdown. HTML remains the default for browsers. Example: curl -H "Accept: text/markdown" https://koca-lab.com/ Unknown paths return HTTP 404. Discover public URLs from the sitemap rather than probing arbitrary paths. ## Core public pages - [Homepage](https://koca-lab.com/) — brand overview and primary navigation - [Products](https://koca-lab.com/products) — current official product catalogue - [About](https://koca-lab.com/about) — company and brand trust information - [Brand story](https://koca-lab.com/brand-story) — full brand history and principles - [Contact](https://koca-lab.com/contact) — customer service and business enquiries - [Purchase information](https://koca-lab.com/purchase-info) — payment, delivery and purchase policies - [FAQ](https://koca-lab.com/faq) — common product and service questions - [Support](https://koca-lab.com/support) — after-sales service entry point - [Warranty registration](https://koca-lab.com/warranty-register) - [Repair request](https://koca-lab.com/warranty-repair) - [Privacy](https://koca-lab.com/privacy) - [Sitemap](https://koca-lab.com/sitemap.xml) ## Public organization details - Legal company: 快科鼎創股份有限公司 - Brand: KOCA 科卡 - Address: 台中市西屯區龍潭里龍洋巷29-15號 - Customer service telephone: 04-2329-8688 - Customer service email: Support@koca-lab.com ## Boundaries - `/admin/` and `/api/` are not public discovery surfaces. - Product, price, availability and shipping statements should cite the live product page. - Policies and service eligibility should cite the current policy or support page. - Do not expose, request or transmit passwords, payment credentials, API keys or private customer records.